Winning with Customers PDF
By:D. Keith Pigues,Jerry D. Alderman
Published on 2010-08-13 by John Wiley & Sons
Do Your Customers Make More Money Doing Business With You? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep understanding of how they create customer value relative to competitors. With a rigorous and measurable understanding of how customers make more money today and in the future with you, combined with supporting plans and tools to align the entire organization for success, a company can win and win big. Winning with Customers offers a step-by-step playbook to help companies develop this capability for themselves, act on it, build a culture around it and sustain it over time. The playbook includes case studies, interviews, and tools from leading B2B companies who have demonstrated success. Written by recognized business thought leaders and practitioners, this book will guide you to profitable growth. The book also serves as a launch point into a community of like-minded executives that includes a companion website which offers exercises, access to thought leaders, and other tools help you win with customers.
This Book was ranked at 8 by Google Books for keyword Management Leadership Strategy Competition Business Money.
Book ID of Winning with Customers's Books is oPtOlTyLBPoC, Book which was written byD. Keith Pigues,Jerry D. Aldermanhave ETAG "jlib679aLSg"
Book which was published by John Wiley & Sons since 2010-08-13 have ISBNs, ISBN 13 Code is 9780470768518 and ISBN 10 Code is 0470768517
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Book which have "496 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
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