The Balanced Scorecard PDF
By:Robert S. Kaplan,David P. Norton
Published on 1996-08-02 by Harvard Business Review Press
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.
This Book was ranked at 34 by Google Books for keyword Management Leadership Strategy Competition Business Money.
Book ID of The Balanced Scorecard's Books is 0tjRLqFH830C, Book which was written byRobert S. Kaplan,David P. Nortonhave ETAG "kIPnjmh6oWo"
Book which was published by Harvard Business Review Press since 1996-08-02 have ISBNs, ISBN 13 Code is 9781422148167 and ISBN 10 Code is 1422148165
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Book which have "322 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
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